R E T U R N S

Returns, Exchanges and Refunds 
Jillian Boustred wants to ensure every customer receives top quality and excellent fit, and so we are happy to exchange, give store credit or refunds on full priced and sale items (excludes sample sale items) returned back to our address within 7 days of delivery. 
Free Returns
Please notify JILLIAN BOUSTRED at returns@jillianboustred.com of your intention to return/exchange items within 3 days of delivery. Jillian Boustred will email you a return shipping label for your parcel. Please keep the packaging that your garment came in and reuse it for your return. 
You will need to print the shipping label you are emailed and attach it to the parcel, then put it in your local Aus post box.
— All goods must be in original condition and must not have been worn, altered or washed
— With all original tags and packaging must be in place and in good condition
— With the original receipts
Please note that we do not accept liability for shipping loss or damage of returned goods.
Shipping and handling charges are not refunded unless the original item was incorrect or faulty.
Faulty Items
We thoroughly check all goods prior to delivery & pride ourselves on excellent quality garments. However in the unlikely case your item is faulty, JILLIAN BOUSTRED will replace the item for you, or if in the case that this is not possible, you can choose another item. If there’s no suitable replacement item we can offer you a refund.